Order Cancellation & Return Policy
We are committed to providing you with the highest quality books. Please review our fair and transparent cancellation and returns guidelines below.
Order Cancellation
Pre-dispatch cancellation availableYou can cancel your order at any time before it is dispatched from our warehouse. Once an order has been dispatched, it cannot be cancelled.
Refund Assurance: Upon successful cancellation, the refund amount will be credited directly to your bank account.
Returning of Defective / Damaged Item
Fresh replacement or complete refundIf you receive a damaged or a defective item please return the same without any hesitation to us in a proper package.
How to Send Your Return:
- Enclose Return Note: Kindly enclose a note stating the reason for the returns.
- Include Order No: Also state your order no & send it to us via a trusted courier or mail.
- Replacement or Refund: As soon as we receive the defective item, we will send you a fresh replacement or refund the amount as per your choice. In your return note please advise us whether you would like a replacement or a refund.
- Applicability: This facility is only for goods bought from us.
7-Day Return Window: Return of any defective / damage item should be done within 7 days from the date of the receipt of the shipment to our working office.
Return Shipment Address
Please dispatch all authorized returns to:Ground Floor, Building No 9,
Room No 2, West RGB Road,
By Lane 9, Zoo Tiniali, Guwahati,
Assam, PIN 781024
Have questions regarding your order?
Our support team is always ready to assist you with order tracking, cancellation, and replacement queries.